You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kcb136 Author

Level 1

4 points

iPhone XS won’t restore

Hi there

I am looking for some help, I have an iPhone XS that was working fine and then it shutdown and restarted in recovery mode. The memory on the phone was full at the time and I was hoping to save all the memories on it but it has got to the point I would rather the phone was working. I think I have tried everything to get the phone to reboot but nothing has worked. Every time I get it connected to iTunes and starting to reboot halfway through the screen flashes white and it restarts in recovery mode again. To get the phone to connect to the computer I have to put it into dfu mode every time.

iPhone XS

Posted on Mar 22, 2021 5:00 PM

Top-ranking reply

sberman

Level 10

268,365 points

Posted on Mar 22, 2021 5:45 PM

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

View in context

iPhone XS won’t restore

Similar questions