Previously, the iTunes will pop up automatically when iphone plug-in to my laptop, but iTunes did not pop up automatically when I plug-in my iPhone to my laptop now. I need to open iTunes manually everytime now.
I had already set "automatically syn when this iphone is connected"
the iTunes version is 12.11.0.26 and my laptop is windows 10 pro
Please kindly help to advise how to fix this issue.
Thank you in advance.
Hello Super-Franky,
We understand that iTunes is not opening on your computer when your device is connected. We're happy to assist from here.
A good first step in troubleshooting this behavior is to test to see if it happens in a different user account. If so, then the problem may be with your installation of iTunes. Our site Remove and reinstall iTunes and related software components for Windows 7 and later can assist you in completely removing and reinstalling that software. Please note the links in that article to create backups of your library before taking such action.
Cheers!
Welcome back Super-Franky,
If completing those steps returns the reported results, the next step will be to consult with our support directly to investigate further. You'll find options to reach our teams at Apple - Support.
Take care!
Hello chuck_3rd
I had tested on 2 laptop(Windows 10 pro) that are still can't pop up automatically when I plug-in my iphone. Both iphone12 and iphone 6s have the same issue. I have followed your guide to remove iTunes and its related components and reinstall again from Microsoft store. But it still not working.
Could you please arrange time to remote my laptop to check it via Teamviewer?
Thank you in advance!
Hello chuck_3rd,
May I confirm with you whether iTunes version 12.11 had disable the function: iTunes will pop up automatically when iphone plug-in to laptop? Do you have any information about this?
Thank you!
iTunes did not pop up automatically when iphone plug-in to my laptop
