I suspect you'll have to do account recovery:
Recover your Apple ID when you can’t reset your password --> https://support.apple.com/HT204921
- "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period."
If you still want to actually talk to somebody;
Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> https://support.apple.com/HT201232