Icloud data loss

Hi all and thanks in advance. I used paid icloud service first time during backing up the data from older iphone. It took around 13-15 min on verison showroom. When i switched to new iphone and start restoring the old settings and data with apple id. I didnt get all those pics wat i had in older phone. And also is it safe to upload sensitive data related to banks or passwords.

iPhone 12 Pro Max, iOS 14

Posted on Mar 23, 2021 10:38 AM

Reply
1 reply

Mar 24, 2021 9:24 AM in response to jaspreet singh jammu

Hello jaspreet singh jammu.


Thanks for reaching out to Apple Support Communities. We understand that you are missing some photos since restoring from backup and you would also like to know if storing password and other information is secure. We will be glad to assist.


First, see this resource for help with finding missing photos: If you're missing photos or videos in the Photos app


As far as iCloud Keychain, check out this information:


"iCloud Keychain is secured with 256-bit AES encryption during storage and transmission, and its data cannot be read by Apple."


Make your passwords available on all your devices with iPhone and iCloud Keychain


Let us know if we can further assist.


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Icloud data loss

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.