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Hello my subscription ended on March 15 and all my playlists are gone. How can I restore them? Please help
iPhone 7 Plus, iOS 14
Hello my subscription ended on March 15 and all my playlists are gone. How can I restore them? Please help
iPhone 7 Plus, iOS 14
Hello Mayri13,
It sounds as though you were subscribed to Apple Music, but the subscription ended on March 15th, 2021. If the subscription has ended, that would be why the playlists have been removed. When the subscription ends you would lose access to songs from the Apple Music subscription, and your playlists. If these were playlists that contained music you purchased from the iTunes Store, or from other sources such as CD's, and they remain on your Mac or PC, you may be able to sync the playlists using the steps outlined in the following article.
Sync your iPhone, iPad, or iPod using your computer
Thank you for reaching out to Apple Support Communities.
Have a wonderful week.
Hello Mayri13,
It sounds as though you were subscribed to Apple Music, but the subscription ended on March 15th, 2021. If the subscription has ended, that would be why the playlists have been removed. When the subscription ends you would lose access to songs from the Apple Music subscription, and your playlists. If these were playlists that contained music you purchased from the iTunes Store, or from other sources such as CD's, and they remain on your Mac or PC, you may be able to sync the playlists using the steps outlined in the following article.
Sync your iPhone, iPad, or iPod using your computer
Thank you for reaching out to Apple Support Communities.
Have a wonderful week.
That's a wonderful questions Mayril13,
When a subscription has ended you wouldn't be able to regain access to the playlists at a different time, even if you were to resubscribe through Apple the playlists wouldn't return. If you'd like to provide that feedback to Apple you can do so via the Product Feedback website.
Have a wonderful day!
Hi Jeff
thanks for the reply, yes that was the case. I lost everything because my subscription w Apple ended. I signed up with verizon instead and thought I was able to keep the content in my playlists. I’m bummed out, I had so much music. Do you think if I sign up again with apple I can get my music back??
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