Some apps say no internet connection

Lainee99 wrote:

After 8 days of angst, going to my Verizon store, trying every fix known, I found this chat room. Though my VPN was off, I found I had an inactive VPN lurking in my settings. Once deleted, every app worked like a charm!

Add-on VPN client apps are poorly-written and insecure and privacy-sucking trash, unless and until proven otherwise.

*this refers to those VPN apps claiming to “protect” the first few hops of a network connection while centralizing that traffic for easy content mining, and not those VPN client apps intended to connect into the internal network of an organization that the VPN user is affiliated with.

I had the same problem and do not have a VPN on my iPhone. Please check the specific apps using Settings as I had disabled cellular data for certain apps (somewhere I had read that saves battery life when seldom used apps are constantly refreshed) and, the very one I was having a problem with had cellular data turned off. I rarely use WIFI. Sure enough when I found the app in settings with the problem and looked at it, Cellular Data was turned off. I turned Cellular Data on and the app works just as it should.

To Mati198: I took the advice of several posters and removed all add-ons on the VPN network.

In Settings/General/VPN & Device Management - Disconnect the VPN; it seems to create more problems than it solves.

Hope it works for you as well.

Hey yall ITS YOUR VPN. After I went to settings and searched “vpn” I was given the option to delete it and after I restarted my phone all of my apps worked again. I hope this helped ✌🏾

This was same for me. Did all the closing down the few apps that weren’t working (e.g.News Feed; WhatsApp;) updating OS; shut off the VPN without luck. As soon as I deleted the Norton VPN all the apps worked. I had to delete the VPN, not just disconnect.

Thanks for the VPV delete solution.

Oh my goodness I could just kiss you! I’ve had so many apps not working for months! Hours spent on the phone with apple, with T-Mobile, in the Apple Store, in the Tmobile store- I had just given up and accepted that I can’t use these apps anymore! My VPN was switched to off, so I figured that couldn’t be the problem. When I typed VPN into my settings search engine, I found one hidden in one of my apps smh. My phone is finally working again! Thank you!!!!!!!!!

For me the fix was in two places. In settings the apps that weren’t working had cellular data turned off some how. Maybe pocket buttons being hit.

settings > app > cellular data switch.

FaceTime also wasn’t working. That was in Settings> cellular > scroll down to cellular data and flip all the switches to on.

actually it looks like all the apps are just in the second one. So try that.

I'm just posting this in the case that it might help someone in the future. I was having the same "no internet connection" problem for several days. I tried all of the suggested troubleshooting steps. One of those suggested steps was to turn off VPN. Well, when I would check VPN on the phone, it would show that none was active/on. However, my VPN is through McAfee. I finally decided to just delete the McAfee app and viola, the no internet connection issue was gone. Best of luck to anyone having this issue because it is a real head scratcher and frustrating to troubleshoot.

elwood290 wrote:

Yes it was my VPN as well. Thanks so much for posting. I worked and worked to get on Zelle. Fianlly. It's seems crazy VPN is supposed to keep hackers out not me and my apps.

No, the massively advertised and over-hyped and widely-known-credentials-making-decrypting-the-VPN-traffic-entirely-feasible VPNs are supposed to collect and log and track all your data and your network activities. I suspect some providers might be intercepting and decrypting already-VPN’d traffic, too. Commercial VPNs are a different part of the same massively-advertised anti-malware user-data-collection swamp.

I’m far more inclined to trust and to use the Apple VPN that’s arriving later this year, where I’m concerned about the first part of the network path.

But for now, and between a local coffee shop that can barely keep their Wi-Fi going, and a commercial VPN provider seemingly perfectly positioned to harvest my data, I’m going to update my connections to SSL/TLS and HTTPS, and “trust” the local Wi-Fi over an entity seemingly purpose-built to harvest everybody’s data.

Hopefully your problem has been solved.

For all others this might help:

Some of my apps (mostly games like PUBG) would no longer connect to servers.

Solution was to turn off Private Adress under the wifi settings.

Lukshmi wrote:

I have the same problem- started suddenly with no trigger. I can’t connect to what’s app or Facebook messenger ..

Any other ideas? Thanks!

Per other chatter posted here in ASC, WhatsApp and related are reportedly having a service outage right now.

Facebook Face-planted.

Try again later.

The DownDetector reports shown confirm the chatter, and the trend indicates the issues are being resolved over at Facebook.

you saved my life!!! I was having the exact same problems with my wifi and ev 4g working on certain apps and not working on others and tried everything. Contacted my network provider and contacted Apple and nothing they told me to do helped. Then I saw your post and it worked! My Norton app had been removed so the vpn was bugging out.

I had the same problem: some apps (my banking app and a news app) said "no internet connection", but only on my wifi. What helped me was to set the local network IPv6 configuration to "stateless" (instead of "SLAAC") in my router.

wilburn176 wrote:

certain apps will say not connected to WiFi. Phone is connected

Kindly read and follow the replies.

If you’ve installed an add-on VPN client or add-on “security” app, remove it, restart, and try again.

If that doesn’t work, details on what you’ve tried and what then happened might help speed an answer.

Jezebel5555 wrote:

I’m having the very same problem. App installed March 23, 2022 and worked fine for 3 months; it now says no internet connection. I’ve restarted phone several times and I deleted and reinstalled app several times. I have no problems with other apps and am connected to the internet. My iPhone 11 Pro Max is updated to most current software iOS 15.5. I need help.

Remove any add-on commercial VPN client app, and reset network settings, and try again.