Some apps say no internet connection

some apps are saying no internet connection and won’t work but others work and im connected to internet. ive restarted phone, reset all settings including network settings and updated to latest softwware and tried wifi but certain apps won’t work. Also deleted the apps and reloaded and still no good can someone please help iPhone 11 plus Pro

iPhone 11 Pro Max, iOS 14

Posted on Mar 23, 2021 9:10 PM

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Question marked as Best reply

Posted on Jan 14, 2023 11:49 PM

some apps are saying no internet connection and won’t work but others work and im connected to internet. ive restarted phone, reset all settings including network settings and updated to latest softwware and tried wifi and certain apps work. Why does this happen, it does not open with cellular data, it works with WiFi

Also deleted the apps and reloaded and still no good can someone please help iPhone 12 pro max

162 replies

Oct 4, 2021 12:17 PM in response to Mgalindo0630

Mgalindo0630 wrote:

How do I find hidden ones?


Hidden what? VPNs? Did you install an add-on VPN app? If not, this thread seemingly isn't related to whatever you're encountering. The VPN apps being discussed are add-on apps intended for use by those that wish to have their network activities monitored and logged, while ~negligibly increasing security the first few hops to the internet.


(This add-on VPN app as differentiated from a VPN that’s used for and necessary to connect into the private network of an associated organization, and that generally does further secure network traffic against eavesdropping.)


If there are no add-on VPN apps installed, update your iPhone to 15.0.1 (current), as a starting point, and test again.


Dec 27, 2021 5:58 PM in response to airam226

I have tried going into settings, searching VPN, clicking on VPN and device management, it shows VPN not connected. There is nothing to delete. I have no VPN's. My iPad is constantly dropping the Internet connection. It's on for a couple minutes off for a couple minutes on for a couple minutes off for a couple minutes. Makes it impossible to complete any transactions. Please help. This is an iPhone 12 with the latest software

Feb 23, 2022 7:00 AM in response to Dlb4455

This just happened to me as well and when I read that it might be VPN related, I opened NordVPN app and it showed it was continually connecting/disconnecting. I usually have VPN off so I don’t know if that condition started on last use and didn’t properly disconnect or it started doing it on its own. What I did to resolve was actually press connect and it successfully connected. I checked apps and they were working again. I then disconnected and made sure it wasn’t in that weird state and checked apps again and they were still working.


thank you for posting this resolution, since it only affected some apps for me and was driving me crazy

Feb 26, 2022 12:15 PM in response to KLSTEXAS

KLSTEXAS wrote:

I still don’t know how to delete the VPN. There is no option to delete in settings. Only off and on. Please advise. This is my sons phone and I can’t fix it which is causing life 360 and others not to work.


I’d keep either return it to your son, or (with permission) keep removing the add-on “security” apps until you get back to a working system, or (if this is intended to be your phone) reset it and reload and switch to your own Apple ID and related; to make this iPhone yours.


NortonLifeLock 360 was reportedly including a cryptominer in some of its versions, too. Probably not iOS and iPadOS, but not a product nor a product feature I’d prefer to have on my systems.

Mar 9, 2022 10:20 PM in response to MrHoffman

I just solved a similar issue on my iPhone 11. I had just downloaded an app which warned me that it only worked on iOS 14 or higher, so I had to update my phones iOS from 13.xx to 15.3.1. I downloaded the app but when I tried to launch it, I got repeated warnings that it couldn't connect to the internet and would go no further. After reading this thread I did a search and found this article concerning iOS 15 and its new pseudo VPN for iCloud users:


https://www.makeuseof.com/how-to-use-private-relay-safari-ios/


I went to Settings : Apple ID : iCloud : Private Relay (Beta) (as described in the linked article)

Enabled Private Relay and checked "maintain general location" under IP address location.

Tried the app once more and it successfully opened and ran.





Mar 25, 2022 3:23 PM in response to Davidminor07

Davidminor07 wrote:

i have a problem with one of app not connected on my iPhone 12 Pro Max dose any one know what is going on with that


Remove any add-on VPN apps and add-on “security” apps, restart the iPhone, and try again.


Failing that, restart your W-iFi router, and try again.


Failing that, remove the app, restart the iPhone, and reload the app, and try again.


Failing that, contact the app support folks.

Some apps say no internet connection

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