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Some apps say no internet connection

some apps are saying no internet connection and won’t work but others work and im connected to internet. ive restarted phone, reset all settings including network settings and updated to latest softwware and tried wifi but certain apps won’t work. Also deleted the apps and reloaded and still no good can someone please help iPhone 11 plus Pro

iPhone 11 Pro Max, iOS 14

Posted on Mar 23, 2021 9:10 PM

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149 replies

Oct 28, 2022 3:37 PM in response to Leanne_68

Hi. Turning the vpn off is an ok workaround, but unless these apps are geo-restricted in some way, why, exactly, are these apps not working?

my Amazon app on iOS 16.1 says “no internet” when I try to check my orders. This was not a problem for me until 16.1, which fixed some things but apparently broke others; the app is still the same, the vpn and server are the same - but 16.1 installed and now I have to disable vpn to connect to the Amazon app. I use a paid vpn for security and to protect transactions, not to access shows from different countries. This should not affect the shopping app. So. Did 16.1 mess up the DNS settings or something else. Because the iOS upgrade is the only variable that has changed.

Nov 2, 2022 3:56 PM in response to Dlb4455

I just encountered the exact same issue on a 2018 iPad Pro with iPad OS 16. The culprit proved to be Ivacy VPN app - which is rather confusing as I had the app installed for years without issue.


At least I didn’t have to remove OpenVPN - and before people here get upset I’m using it to connect to my office and home local networks from the internet, so for its intended purpose.

Dec 27, 2022 7:33 AM in response to Dlb4455

I think it’s disgraceful that the last six months all the apps or at least many of them will not work without an Internet connection. I travel a lot and then I don’t have Internet and my Google Maps, which I need doesn’t work and neither does anything else if this persists, then this is the last iPhone I will buy.

Some apps say no internet connection

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