Some apps say no internet connection

some apps are saying no internet connection and won’t work but others work and im connected to internet. ive restarted phone, reset all settings including network settings and updated to latest softwware and tried wifi but certain apps won’t work. Also deleted the apps and reloaded and still no good can someone please help iPhone 11 plus Pro

iPhone 11 Pro Max, iOS 14

Posted on Mar 23, 2021 9:10 PM

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Question marked as Top-ranking reply

Posted on May 16, 2021 4:49 PM

Hi Mch877 my problem actually ended up being my VPN. I was stressing out for days trying everything, until someone told me to disconnect my VPN and then everything worked properly again. Was then able to restart VPN without issues

163 replies

Jan 14, 2023 12:12 PM in response to Dlb4455

I'm having this exact problem: Amazon app, Youtube app, and Netflix app are working fine, but Reddit, Snapchat, eBay, and others are not. I do not have a VPN installed (when I go to the "VPN&Device management" tab in general settings and click on "VPN", there is nothing there). I've tried restarting, I've tried resetting the network settings. Nothing is working. I had a similar problem on my mac, and I had to delete Network configuration documents to get it to allow me to access websites again (it was only letting me do google searches and showing the results page). I have an iPhone 13, and I just finished setting up all my stuff on there (it's new to me, factory refurbished).


Any ideas? Is this an issue with my wi-fi? The apps do work when I'm only connected to cellular data.

Jan 14, 2023 11:49 PM in response to Dlb4455

some apps are saying no internet connection and won’t work but others work and im connected to internet. ive restarted phone, reset all settings including network settings and updated to latest softwware and tried wifi and certain apps work. Why does this happen, it does not open with cellular data, it works with WiFi

Also deleted the apps and reloaded and still no good can someone please help iPhone 12 pro max

May 2, 2024 3:53 PM in response to Dlb4455

How can I remove my vpn altogether? I don't recall ever putting it on my phone so it must have shown up with the last update however, my phone has been a mess for 5 days now. I have done the disconnect wifi and reconnect, turned phone off, turned mobile data on and off and on again, deleted multiple large attachments, purchased more storage and today, 5/2/24, went as far as doing a full factory reset and I am still getting the same errors. If the connection was poor, I wouldn't be online at all, working fully remote and using all other apps. I cannot post or see stories on facebook, I can only scroll Tiktok and IG in limited capacity before it freezes, and I cannot log into Snapchat at all. I will go on to Google to search something and it says "mobile data off/go to settings". I close that out and am able to search what I need. What do I do to fix this? Granted my phone is 5 years old at least, it is the iphone XR and I have had it since 2019. Maybe it is just time to upgrade.

TIA

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Some apps say no internet connection

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