Some apps say no internet connection

some apps are saying no internet connection and won’t work but others work and im connected to internet. ive restarted phone, reset all settings including network settings and updated to latest softwware and tried wifi but certain apps won’t work. Also deleted the apps and reloaded and still no good can someone please help iPhone 11 plus Pro

iPhone 11 Pro Max, iOS 14

Posted on Mar 23, 2021 9:10 PM

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Posted on May 16, 2021 4:49 PM

Hi Mch877 my problem actually ended up being my VPN. I was stressing out for days trying everything, until someone told me to disconnect my VPN and then everything worked properly again. Was then able to restart VPN without issues

163 replies

Oct 4, 2021 10:01 AM in response to Dlb4455

I have the same problem- started suddenly with no trigger. I can’t connect to what’s app or Facebook messenger on wifi or mobile data. I get a constant error message saying what’s app is connecting; on FBM messages just don’t send.

Safari, App Store, other apps work. I don’t have a VPN or any unknown apps. Have tried restoring network settings, rebooting the iPhone (11 pro) and updating the apps and iOS.

Any other ideas? Thanks!

Oct 4, 2021 10:41 AM in response to Dlb4455

I am having issues connecting to different apps. Doesn’t matter is I’m connected to WiFi. Reset my network settings. Ensured No VPN connection. Tried restarting. Turning airplane mode off and on. Nothing is helping. Yet I’m able to access this forum through the browser. But my apps say no internet connection. iPhone 11 Pro. Phone system updated. Yet I’m getting notifications for the apps.

Dec 22, 2021 5:30 PM in response to me203

Understood. So, why am I having the issue with using apps while using cell data? I have turned data on and off, cellular roaming is on, airplane mode toggled on and back off. rebooted phone. I'm using an iPhone 12, most up to date iOS,

I currently have app tracking off. Could this be the issue? Everything works flawlessly on my home WiFi. No time to make an appointment with a "Genius" at my local Apple Store.

Dec 27, 2021 5:58 PM in response to airam226

I have tried going into settings, searching VPN, clicking on VPN and device management, it shows VPN not connected. There is nothing to delete. I have no VPN's. My iPad is constantly dropping the Internet connection. It's on for a couple minutes off for a couple minutes on for a couple minutes off for a couple minutes. Makes it impossible to complete any transactions. Please help. This is an iPhone 12 with the latest software

May 7, 2022 10:35 AM in response to KLSTEXAS

KLSTEXAS wrote:

How did you find the app that had the lurking VPN in the background? My son's VPN in settings is off too and we don't know which app is causing the issue.


Add-on VPN apps and add-on security apps (the latter tend to use use the same interfaces and mechanisms as the add-on VPNs) have to be installed. The add-on VPN apps are usually named with some variation of VPN.

Jun 24, 2022 4:28 PM in response to Dlb4455

I’m having the very same problem. App installed March 23, 2022 and worked fine for 3 months; it now says no internet connection. I’ve restarted phone several times and I deleted and reinstalled app several times. I have no problems with other apps and am connected to the internet. My iPhone 11 Pro Max is updated to most current software iOS 15.5. I need help.

Jul 13, 2022 12:38 PM in response to Dlb4455

Actually in addition to some apps (including twitter) that are not connected to the internet via WIFI, the settings-> software update cannot connect to the internet via WIFI as well.

but they can connect to the internet via cellular

I did the following suggested actions with no luck

1- turn off and turn on the device

2- remove all VPN settings

3- turn off settings->cellular -> WIFI assist

4- settings->general -> transfer or reset iphone -> reset network settings

5- turn on settings->general-> data and time -> set automatically

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Some apps say no internet connection

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