Some apps say no internet connection

some apps are saying no internet connection and won’t work but others work and im connected to internet. ive restarted phone, reset all settings including network settings and updated to latest softwware and tried wifi but certain apps won’t work. Also deleted the apps and reloaded and still no good can someone please help iPhone 11 plus Pro

iPhone 11 Pro Max, iOS 14

Posted on Mar 23, 2021 9:10 PM

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Question marked as Top-ranking reply

Posted on May 16, 2021 4:55 PM

Something to think about→Don't use VPN services. · GitHub


The intended purpose of VPN is to allow access to a private network such as a school or business when you are not on site. Any other use is risky, and can lead to problems like the one discussed in this thread. VPN disguises your location by making you appear to be somewhere else in the world. But you can’t control that “somewhere else”, and if it is in a location that an app isn’t approved for the app won’t work. Plus the fact that the provider of the VPN knows everything about you and your location, as well as what sites you access through the VPN. So you are totally dependent on the VPN provider’s honesty. As a start, if the VPN is free, DON’T USE IT. The provider has to make money somehow, and if you aren’t paying them then they are selling you to make money. But even those that charge can’t necessarily be trusted.

163 replies

Oct 4, 2021 12:17 PM in response to Mgalindo0630

Mgalindo0630 wrote:

How do I find hidden ones?


Hidden what? VPNs? Did you install an add-on VPN app? If not, this thread seemingly isn't related to whatever you're encountering. The VPN apps being discussed are add-on apps intended for use by those that wish to have their network activities monitored and logged, while ~negligibly increasing security the first few hops to the internet.


(This add-on VPN app as differentiated from a VPN that’s used for and necessary to connect into the private network of an associated organization, and that generally does further secure network traffic against eavesdropping.)


If there are no add-on VPN apps installed, update your iPhone to 15.0.1 (current), as a starting point, and test again.


May 16, 2021 2:58 PM in response to Dlb4455

I’m having the same issue, both with WiFi and cell service. Certain applications say I have no internet connection. Started with iOS 14.5 upgrade. Only with a minority of apps, some that worked before stopped working and some new installations give internet access error messages. Tried resetting networks, uninstalling and reinstalling apps, no luck.

Jun 19, 2021 6:05 PM in response to Dlb4455

It should absolutely not be the VPN. This use to happen to me on my Brand new XR while never having a VPN, I was never able to use Snapchat on that device and other apps would go in and out I’d be lucky if the apps worked and I gave up trying to figure it out. I now have a new 12 pro. Same exact problems before my VPN and now with my VPN. It’s been such a hassle. Lucky I haven’t had a permanent problem with an app like I did with the XR but apps will suddenly stop working and say “no internet connection” and will eventually start working again. I have tried EVERYTHING Apple has recommended. It has to do with the updates Apple provides corrupting the apps and I cannot believe Apple hasn’t been able to figure out or prevent this from happening and since I didn’t get Apple care like a dummy I am screwed for their mistakes in the coding of their updates.

Jul 28, 2021 1:41 PM in response to Dlb4455

I'm so happy that this is happening to others! This just started happening to me, only with two apps (my weather app and my bank app, annoyingly). I get the message that I need to "check my internet connection" or "cannot connect to the server", even though I have no trouble getting on those sites on my computer using the same wifi. I've done everything...updated my phone, removed and reinstalled those apps, restarted my phone, checked to see about the VPN situation (I don't have any and cannot find where to delete "hidden" ones that a few of you seem to have found that was causing the problem), etc. I get this message using data and wifi, and have tried it in two different states/homes, so I know it's absolutely not my connection. I have an iPhone 8 Plus iOS version 14.6. Thanks for any help you guys can give...I use these two apps a lot and am getting seriously frustrated!

Jul 28, 2021 1:51 PM in response to eje69

eje69 wrote:

…This just started happening to me, only with two apps (my weather app and my bank app, annoyingly)…checked to see about the VPN situation (I don't have any and cannot find where to delete "hidden" ones that a few of you seem to have found…I have an iPhone 8 Plus iOS version 14.6…


Update your iPhone 8 to 14.7.1 (current), as a starting point, and test again.


The VPN apps being discussed are add-on apps intended for use by those that wish to have their network activities monitored and logged, while ~negligibly increasing security the first few hops to the internet.


(This add-on VPN app as differentiated from a VPN that’s used for and necessary to connect into the private network of an associated organization, and that generally does further secure network traffic against eavesdropping.)


Jun 13, 2021 4:43 PM in response to madukrainian

madukrainian wrote:

I have this problem but I have no VPN installed in Settings. Any other solutions?


Cellular or Wi-Fi?


Which iPhone?


What have you already tried, a d what happened when you tried it?


Are you on your own network, or on a network managed by somebody else?


Is your iPhone yours to manage, or is it being managed by others?


What happened around the time of the disconnectivity?


Any add-on security apps or add-on anti-malware apps loaded?

Jun 13, 2021 5:09 PM in response to MrHoffman

iPhone 11


Things work on cellular but not Wifi- it's my personal network. It's also my personal phone.


It just started earlier today. I hadn't made any changes to the phone settings or downloaded anything new. I've reset network settings (no change), reset all settings (no change). When I turn off wifi things work on cellular, but when I turn the wifi back on everything causes problems again. My wifi is working fine on all of my computers.


I don't have any add on security or malware apps.

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Some apps say no internet connection

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