Some apps say no internet connection

some apps are saying no internet connection and won’t work but others work and im connected to internet. ive restarted phone, reset all settings including network settings and updated to latest softwware and tried wifi but certain apps won’t work. Also deleted the apps and reloaded and still no good can someone please help iPhone 11 plus Pro

iPhone 11 Pro Max, iOS 14

Posted on Mar 23, 2021 9:10 PM

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Question marked as Best reply

Posted on Jan 14, 2023 11:49 PM

some apps are saying no internet connection and won’t work but others work and im connected to internet. ive restarted phone, reset all settings including network settings and updated to latest softwware and tried wifi and certain apps work. Why does this happen, it does not open with cellular data, it works with WiFi

Also deleted the apps and reloaded and still no good can someone please help iPhone 12 pro max

162 replies

Oct 28, 2022 3:37 PM in response to Leanne_68

Hi. Turning the vpn off is an ok workaround, but unless these apps are geo-restricted in some way, why, exactly, are these apps not working?

my Amazon app on iOS 16.1 says “no internet” when I try to check my orders. This was not a problem for me until 16.1, which fixed some things but apparently broke others; the app is still the same, the vpn and server are the same - but 16.1 installed and now I have to disable vpn to connect to the Amazon app. I use a paid vpn for security and to protect transactions, not to access shows from different countries. This should not affect the shopping app. So. Did 16.1 mess up the DNS settings or something else. Because the iOS upgrade is the only variable that has changed.

Nov 2, 2022 3:56 PM in response to Dlb4455

I just encountered the exact same issue on a 2018 iPad Pro with iPad OS 16. The culprit proved to be Ivacy VPN app - which is rather confusing as I had the app installed for years without issue.


At least I didn’t have to remove OpenVPN - and before people here get upset I’m using it to connect to my office and home local networks from the internet, so for its intended purpose.

Dec 27, 2022 7:33 AM in response to Dlb4455

I think it’s disgraceful that the last six months all the apps or at least many of them will not work without an Internet connection. I travel a lot and then I don’t have Internet and my Google Maps, which I need doesn’t work and neither does anything else if this persists, then this is the last iPhone I will buy.

Jan 10, 2023 11:10 PM in response to Dlb4455

I tried all the various suggestions

1) deleted vpn

2) reset network settings

3) automatic date

etc

and the obvious turn on / off flight mode, turned off / on device …


in the end it was just that on Mobile Data the apps with the problem were not enabled.


my conclusion- if you are having the issue on WiFi, check the VPN. If on cellular m, check Mobile Data to see if your app is turned on.





Jan 14, 2023 12:12 PM in response to Dlb4455

I'm having this exact problem: Amazon app, Youtube app, and Netflix app are working fine, but Reddit, Snapchat, eBay, and others are not. I do not have a VPN installed (when I go to the "VPN&Device management" tab in general settings and click on "VPN", there is nothing there). I've tried restarting, I've tried resetting the network settings. Nothing is working. I had a similar problem on my mac, and I had to delete Network configuration documents to get it to allow me to access websites again (it was only letting me do google searches and showing the results page). I have an iPhone 13, and I just finished setting up all my stuff on there (it's new to me, factory refurbished).


Any ideas? Is this an issue with my wi-fi? The apps do work when I'm only connected to cellular data.

Jan 29, 2023 12:55 PM in response to Dlb4455

Tried all the things people have mentioned in the posts.. VPN disconnect/removal looks to fix most of the problems

but I recently changed network provider and have two SIM cards. 1 with a number awaiting transfer in a week and my current number.

Tried the new Sim everything worked except Golf Battle 'no internet connection', put my current Sim back in, all worked?

Did the same again, exactly the same glitch.

I've removed my VPN and order a new sim, hoping this fixes it????

Apr 20, 2023 1:06 PM in response to Dlb4455

Oh my goodness I could just kiss you! I’ve had so many apps not working for months! Hours spent on the phone with apple, with T-Mobile, in the Apple Store, in the Tmobile store- I had just given up and accepted that I can’t use these apps anymore! My VPN was switched to off, so I figured that couldn’t be the problem. When I typed VPN into my settings search engine, I found one hidden in one of my apps smh. My phone is finally working again! Thank you!!!!!!!!!

Oct 11, 2023 3:14 PM in response to Dlb4455

I had the same problem, some apps worked others said I wasn't connected to the internet, none of my email adresses worked, etc... But after a week of searching for answers I found out that I had an old VPN I'd forgotten about that looked like it was bugging (the on/off switch in the VPN settings was twitching) so i deleted the VPN and now my mac runs perfectly!

Some apps say no internet connection

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