You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What if you fix your iphone in local phone shops and the face id doesn’t work can i still send it to apple to replace it or repair it under warranty

What if you fix your iphone in local phone shops and the face id doesn’t work can i still send it to apple to replace it or repair it my device is under warranty

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Mar 23, 2021 10:56 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 24, 2021 4:30 AM

If your device is repaired by an independent repair shop (i.e., is not an Apple Authorised Service Provider - AASP), the repair will not have used Apple original parts. As such, when an unauthorised repair is detected, Apple will very likely decline to work on (or repair) the device. Any residual warranty will also be void.

1 reply
Question marked as Top-ranking reply

Mar 24, 2021 4:30 AM in response to Ahsansalehi

If your device is repaired by an independent repair shop (i.e., is not an Apple Authorised Service Provider - AASP), the repair will not have used Apple original parts. As such, when an unauthorised repair is detected, Apple will very likely decline to work on (or repair) the device. Any residual warranty will also be void.

What if you fix your iphone in local phone shops and the face id doesn’t work can i still send it to apple to replace it or repair it under warranty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.