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Cant log in to apple store

I can not log in into my account and download and update my apps

i have changed my password but still not working

Posted on Mar 24, 2021 4:21 AM

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Question marked as Top-ranking reply

Posted on Mar 24, 2021 9:29 AM

Hello,


I don't think you mean "Apple Store" which does not sell apps, you mean the App and iTunes Stores.


If you see a message that says "Your account has been disabled in the App Store and iTunes" click here ➞ https://support.apple.com/HT208856


Apple is the only one who can fix that for you if that is the message you see.


Now that you have changed you password please read this link and learn "What to do after [or before] you change your Apple ID [email address] or password" --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID. You may also wish to turn off "Find My" before changing information and turn it on again afterward.

1 reply
Question marked as Top-ranking reply

Mar 24, 2021 9:29 AM in response to Ani7507

Hello,


I don't think you mean "Apple Store" which does not sell apps, you mean the App and iTunes Stores.


If you see a message that says "Your account has been disabled in the App Store and iTunes" click here ➞ https://support.apple.com/HT208856


Apple is the only one who can fix that for you if that is the message you see.


Now that you have changed you password please read this link and learn "What to do after [or before] you change your Apple ID [email address] or password" --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID. You may also wish to turn off "Find My" before changing information and turn it on again afterward.

Cant log in to apple store

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