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Profile installation failed

I have retired the device in Intune and trying to register the device with a different user from Company Portal. While installing the profile I'm getting the attached error . Its a AAD registered device and OS is Big Sur. Can anyone suggest the steps to be followed in order to fix it?

MacBook Pro 13″, macOS 11.2

Posted on Mar 24, 2021 9:23 AM

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1 reply

Mar 25, 2021 9:45 AM in response to rmakkapa

Hello rmakkapa,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to install a profile on this Mac. To help with this, please see the info in these Apple resources, and then contact Apple directly if you need further help:



Resolve issues with Profile Manager in macOS Server

Profile Manager User Guide - Apple Support

Contact Apple for support and service



Cheers!

Profile installation failed

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