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MS Word and Excel, and PDFs won't open from Finder

Running Big Sur 11.2.3. Double clicking does nothing. No errors or anything. Can open from within the App.

MacBook Pro

Posted on Mar 24, 2021 11:25 AM

Top-ranking reply

Level 10

210,841 points

Posted on Mar 24, 2021 12:04 PM

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

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