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Apple TV is not turning off tv

After recent firmware upgrade Apple TV is unable to turn off my Sony Bravia XBR-65X850E model tv. I’m not really sure if the reason/cause was Sony firmware upgrade or Apple! As I have auto update enabled on both devices. Can someone please help me to fix this issue?

I have tried resetting both devices and they are on latest firmware also tried the basic troubleshooting steps posted online with no luck!

Apple TV 4K, tvOS 14

Posted on Mar 24, 2021 12:48 PM

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Question marked as Top-ranking reply

Posted on Mar 24, 2021 8:19 PM

Verify that HDMI-CEC is still active on both devices, in case an update had reset that setting.

1 reply

Apple TV is not turning off tv

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