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Level 1

8 points

printing stuck in pause

I have a Mac Mini M1 and I have a Xerox WC 7830i and every time I try to print it is stuck in pause. Even if I resume printing it goes back to pause. I have uninstalled and reinstalled the printer driver with no luck. My office also uses XSA and I can only print from Preview where the accounting dialog box will pop up. If I attempt to print from Chrome, Gmail, Adobe, etc. the accounting dialog box does not show up and an error page prints out. Anyone have any solutions to there 2 issues.

Posted on Mar 24, 2021 12:33 PM

Top-ranking reply

hcsitas

Level 6

12,740 points

Posted on Mar 24, 2021 12:53 PM

Try posting here https://forum.support.xerox.com/. Good luck!

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printing stuck in pause

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