I was called by a scammer about Apple ID. They got on my phone via an app I downloaded. I screwed up. Now what?

I was called by a scammer about Apple ID They said they were apple. They had me download an ap then they could see my screen. I’m nervous

iPhone 11, iOS 14

Posted on Mar 24, 2021 6:24 PM

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Question marked as Top-ranking reply

Posted on Mar 24, 2021 7:35 PM

Have you deleted the app?


Do you have a backup made before you downloaded the app?


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

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I was called by a scammer about Apple ID. They got on my phone via an app I downloaded. I screwed up. Now what?

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