ipad is disabled and it will not turn off
I cannot restore the ipad becuase is disable and it won't turn off to connect to ITune. What should I do?
iPad mini 4, iPadOS 14
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I cannot restore the ipad becuase is disable and it won't turn off to connect to ITune. What should I do?
iPad mini 4, iPadOS 14
As described, you appear to have two issues - these being (1) your iPad is disabled, and (2) an inability to shut-down/switch-off the iPad.
Resolving the first may address the second, but here are the steps that you need to follow to address both issues..
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
If iPad isn’t responding, do one of the following:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.
As described, you appear to have two issues - these being (1) your iPad is disabled, and (2) an inability to shut-down/switch-off the iPad.
Resolving the first may address the second, but here are the steps that you need to follow to address both issues..
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
If iPad isn’t responding, do one of the following:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.
Thanks for your response, unfortunately I tried everything and still does not work. I could it turned it off at first, but it would not bring the restore option, however, it updated.
Still says Ipad is disable, connect to ITune, I tried to repeat the steps but it would not turn off. IPad is disabled connect to Itune.
I connect to Itune but nothing comes up.
read
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
if that does not work then maybe use dfu
Thank you for your help.
|Ipad is disabled and says connect to itunes
I followed the apple instructions but got nowhere
ipad is disabled and it will not turn off