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Level 1

4 points

Work emails end up in personal inbox (apple mail client)

Hi!

Sometimes emails that are sent to my work email end up in my personal inbox. This only happens in the Apple client on my computer.

Everything looks correct - the email has my correct work email but it still ends up in my personal inbox. I don't have any automations set up and have never had any.

It's also three different kinds of emails that always end up in my personal inbox - so it's not sporadic. For example it's always the emails about when I've made a comment on a card in Teams that end up in the wrong inbox.

MacBook Pro 15″, macOS 10.14

Posted on Mar 25, 2021 3:46 AM

Best reply

PRP_53

Level 10

86,497 points

Posted on Mar 25, 2021 4:53 AM

While in Apple Mail Client - click Upper Left icon called Mailboxes - it should show all accounts mail boxes ie; Mailbox, Sent, Trash etc. Perhaps, guessing now, the Inbox is Appearing as a Unified InBox but work mail is actually really in the correct Mailbox?

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Work emails end up in personal inbox (apple mail client)

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