You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 7 no service issue

I have one of the faulty iphone 7 that Apple has raised a program about. I have a no service issue. Since the iphone was purchased in USA and I am currently based out of India, Apple service center & support has refused to repair it. Is there any way to get it repaired?

iPhone 7

Posted on Mar 25, 2021 5:01 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2021 8:18 AM

As with any service that requires replacement of the device (which is what the extended program for iPhone 7 no service does to fix the issue) that can only be done in the country of original retail sale. So no, there is nothing you can do other than return to the USA to exchange the device. Or send it to someone in the USA who can take it in for exchange for you and then ship the replacement out to you.


iPhone 7 Repair Program for "No Service" Issues - Apple Support

2 replies
Question marked as Top-ranking reply

Mar 25, 2021 8:18 AM in response to po_gh_

As with any service that requires replacement of the device (which is what the extended program for iPhone 7 no service does to fix the issue) that can only be done in the country of original retail sale. So no, there is nothing you can do other than return to the USA to exchange the device. Or send it to someone in the USA who can take it in for exchange for you and then ship the replacement out to you.


iPhone 7 Repair Program for "No Service" Issues - Apple Support

Iphone 7 no service issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.