You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get a refund for my Apple Music?

I signed up for the apple music and decided I wasn't enjoying as much as I thought I would

and as soon I cancelled all my music went away that I had downloaded. what is this about ? and why?

Posted on Mar 25, 2021 11:32 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2021 11:35 AM

After canceling apple music you lost access to any content you downloaded from there.


If you want to purchase music to keep you can do that via the iTunes store.


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Mar 25, 2021 11:35 AM in response to SandraluckyStar

After canceling apple music you lost access to any content you downloaded from there.


If you want to purchase music to keep you can do that via the iTunes store.


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

How do I get a refund for my Apple Music?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.