Espresso extension screen not working with MacBook Air M1

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Espresso extension screen not working with MacBook Air M1

Hi, I have a MacBook Air M1 13" and an Espresso extension screen. The extension screen worked well with my old MacBook Air (2014). But when I connect the M1 to the screen, the screen displays hash. I am using the M1 supplied USB-C to USB-C cable. I am using the correct port on the extension screen (lower of the two USB-C ports) and I have tried this with a separate power supply connected to the screen in case it was a power problem. I have tried every option on the System Preferences>Displays>Arrangement tab. But still nothing. Any ideas or comments anyone? Rob.

MacBook Air 13″, macOS 11.2

Posted on Mar 25, 2021 5:35 PM

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Answer 1

Mar 27, 2021 5:21 PM in response to rtdbolton

Hi Rob,

Got it! If the problem is only happening with the Espresso display, we encourage you to contact them directly, and see if they can confirm that the display is compatible with the newest version of macOS Big Sur.

Best regards.

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Answer 2

Mar 26, 2021 5:13 PM in response to rtdbolton

Hi rtdbolton,

We understand you're having some problems connecting your Espresso display to your MacBook Air M1, and we'd like to help. To get started, which version of macOS are you using? From looking at the website, it appears the display is compatible.

Device Compatibility

Do you currently have any other displays connected? These details will help us isolate the issue a little more.

Let us know what you find!

Take care.

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Answer 3

rtdbolton Author

Level 1

8 points

Mar 26, 2021 6:54 PM in response to Amanda239_91

Hello Amada 239_91

Thanks for getting in touch.

I am using macOS Big Sur 11.2.3

When I study from home I have an HP 24fw extension screen attached to my MacBook Air and it works just fine.

When I study from the university I have tried to attach the Espresso. It it is the only other device attached to the MacBook Air at the time.

Regards, Rob

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Espresso extension screen not working with MacBook Air M1

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