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User profile for user: raheel78
raheel78 Author
User level: Level 1
17 points

Apple ID password not working to update AppStore software on macbook

Hi, I am using this password for apple id for quite a while without any issues. Now, I am trying to update a bunch of software in app store and trying to use the same password. But it not accepting this password! I have no idea as I did a quick check by logging into id.apple.com with the same password and it works. Even I am logging this support ticket in Apple communities using same password. No clue why it didn't work for app store (itunes) software update. Please help.

MacBook

Posted on Mar 26, 2021 1:20 AM

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User profile for user: raheel78
raheel78 Author
User level: Level 1
17 points

Posted on Apr 18, 2021 4:30 AM

Thanks @skaye40. May I know what did you do to solve that issue on your ipad? It's quite annoying on my MacBook and I am still not able to solve it! I can't update apps on the app store, also I want to remove this 2FA option from the system preferences. Can you give me a little bit of steps to solve this issue? I would be grateful.

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User profile for user: raheel78
raheel78 Author
User level: Level 1
17 points

Apr 18, 2021 4:30 AM in response to Skaye40

Thanks @skaye40. May I know what did you do to solve that issue on your ipad? It's quite annoying on my MacBook and I am still not able to solve it! I can't update apps on the app store, also I want to remove this 2FA option from the system preferences. Can you give me a little bit of steps to solve this issue? I would be grateful.

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,489 points

Mar 26, 2021 6:52 AM in response to raheel78

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

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User profile for user: Skaye40
Skaye40
User level: Level 1
4 points

Apr 18, 2021 2:55 AM in response to raheel78

I am having the same issue on the IPad Pro. Can’t update the App Store as it won’t recognise the Apple ID password even with trusted number verification codes when I try forgotten password. I looked on purchase history review and signed in with the correct password no problem. It’s just the App Store update that is the issue.

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Apple ID password not working to update AppStore software on macbook

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