AppleID do not accept the correct password while signing to App Store

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roksana1301 Author

Level 1

4 points

AppleID do not accept the correct password while signing to App Store

I cannot sign to the Apple ID in the App Store.

System do not accept the password, even though the password is correct.

I used it now to sign up to Apple support as well.

The problem occurs on both Mac computers.

New Mac with macOS Big Sur and my old Mac with OS X Yosemite version.

I tried to uninstall App Store app on old computer, first in launchpad and then in Finder but I got a message App Store can"t be modified or deleted because it's required by OS X.

Please help

MacBook Air 13″, OS X 10.10

Posted on Dec 8, 2021 9:33 AM

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Answer 1

Best reply

Eric Root

Level 10

684,045 points

Dec 8, 2021 1:20 PM in response to roksana1301

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.

Purchase History Review *

See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

If necessary, try Twitter

https://twitter.com/AppleSupport. -

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AppleID do not accept the correct password while signing to App Store

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