HelenFWood Author

Level 1

6 points

Remote access for elderly parent

Please can someone help me access my elderly mother's iPad remotely. She needs help accessing zoom meetings with her friends and the rest of the family

MacBook Pro 13″, macOS 11.2

Posted on Mar 26, 2021 2:00 AM

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Posted on Mar 26, 2021 10:42 AM

iOS/iPadOS has no facility for remote control or remote management of the device.

The best that you can likely achieve is to use FaceTime (or other communication platform) - and literally “talk-though” a problem; if you have similar hardware, and the same version of iPadOS installed, you should be able to work through a problem step-by-step.

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Community+ 2025

Level 10

301,562 points

Mar 26, 2021 10:42 AM in response to HelenFWood

iOS/iPadOS has no facility for remote control or remote management of the device.

The best that you can likely achieve is to use FaceTime (or other communication platform) - and literally “talk-though” a problem; if you have similar hardware, and the same version of iPadOS installed, you should be able to work through a problem step-by-step.

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Level 10

209,808 points

Mar 26, 2021 2:14 AM in response to HelenFWood

I've used TeamViewer app in the past (it exists as iOS, Mac, Windows app) and I could help many friends.

See their website:--> https://www.teamviewer.com/en/

Regards

Giulio

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Remote access for elderly parent

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