an exclamation mark pops up next to the photo and says " Unable to upload photo. An error occurred while uploading the high-quality version of this photo." This is a problem with all the photos taken in 2020, there are a lot of photos, there is memory, the storage volume is increased, why is this a problem ?
[Re-Titled by Moderator]
elizaveta208,
Since these photos are stored in Google Photos currently, we would recommend reaching out to them to get the best assistance going forward. They will be the best equipped on how to transfer the photos from Google Photos to your device so that they can be uploaded to iCloud.
Take care!
elizaveta208,
We appreciate that additional information. Let’s continue to look into this together.
To confirm, were these photos taken on your iPhone or were they saved or transferred to your iPhone from somewhere else? Do other photos or videos upload to iCloud without issue?
Best regards.
Hi there elizaveta208,
We understand that you are getting an error when trying to upload photos to iCloud. We’d like to help however we can.
To start, how are you uploading these photos to iCloud? Are you using the iCloud website, a device, or another method? These show how to use the iCloud website or a device with iCloud Photos:
Have you tried to upload these photos while connected to another network? What file format are the photos you are trying to upload?
Thanks!
i am using my device only
i have tried to use another network but it didn’t help me, this is format
Your question is marked as "I have this question too."
these photos were transferred from my old iphone, these photos also were saved in google photo but i can’t see these photos on this device . on another device i see all photos in google photo
An error occurred while uploading the high-quality version of this photo
