Security Services data usage
Hello
My System services, specifically security services has started burning through my cellular data on iOS 14.4.1 and now 14.4.2. Please, what can I do to stop it?
Tried factory reset today, did not help.
Hello
My System services, specifically security services has started burning through my cellular data on iOS 14.4.1 and now 14.4.2. Please, what can I do to stop it?
Tried factory reset today, did not help.
Got the exact same issue. Seems that Security services is gobbling insane about of data. I've captured the data being sent over the cell network (everything is secured using TLS 1.2 or 1.3) but end up on the 17.0.0.0/8 subnet. So it's data sent back and forth with Apple owned Services, and cannot be controlled by the user (or it's background tasks that is doing this).
Because of the secure nature of the network traffic, it's hard to guesswork what it being used and the logs don't seem to give any insights. However, one thing is for sure, it's something tied to the AppleID. One thing worth mentioning, this network traffic is also happening on Wi-Fi but since most Wi-Fi access are unlimited or with high caps, it's not noticeable. But turning off data and only using Wi-Fi showed the same odd traffic pattern. The fact it's happening on cell network is just more observable.
I've logged out of my AppleID on my device, restarted it (shutdown and cold boot) and there is no further traffic (or very little)
Opened up a case and entered a bug report on the dev website, but so far, very little seems to be known about this right now. I'm somehow happy to see I'm not insane and not the only one having issues like this, and moreover happening on various carriers (even more intriguing)
Would be nice to see if those affected are using family sharing feature or not.
Got the exact same issue. Seems that Security services is gobbling insane about of data. I've captured the data being sent over the cell network (everything is secured using TLS 1.2 or 1.3) but end up on the 17.0.0.0/8 subnet. So it's data sent back and forth with Apple owned Services, and cannot be controlled by the user (or it's background tasks that is doing this).
Because of the secure nature of the network traffic, it's hard to guesswork what it being used and the logs don't seem to give any insights. However, one thing is for sure, it's something tied to the AppleID. One thing worth mentioning, this network traffic is also happening on Wi-Fi but since most Wi-Fi access are unlimited or with high caps, it's not noticeable. But turning off data and only using Wi-Fi showed the same odd traffic pattern. The fact it's happening on cell network is just more observable.
I've logged out of my AppleID on my device, restarted it (shutdown and cold boot) and there is no further traffic (or very little)
Opened up a case and entered a bug report on the dev website, but so far, very little seems to be known about this right now. I'm somehow happy to see I'm not insane and not the only one having issues like this, and moreover happening on various carriers (even more intriguing)
Would be nice to see if those affected are using family sharing feature or not.
Hey Guys,
try this solution from the German Apple Community (use translation tools like G-Translation or DeepL.com). Last entry on page 4 by "AnzeigenSpezialist". Hopeful you found so unkown tips. For me it helps. All SecurityService data usage are normal again!
In my case my mobile data under settings was complete off. And even more (mobile) data usage every day + as I work from home, too.
Only one that helps at the end was this thread on German apple discussion forum:
https://communities.apple.com/de/thread/251036470?answerId=254395725622#254395725622
Use DeepL.com for translation.
I too have been using secure notes for many years, with included image files. Has never been a problem. What was the solution for me, I have described here in (in German language).
Hi,
I have exactly the same problem since Mid March.
Security services used 70GB of my cellular data plan.
I tried the following:
Everytime, I restored my iPhone backup from iCloud.
I'm using Family Sharing, but I'm the only one affected
My phone is an iPhone 11 Pro Max.
I have created a ticket at Apple Support by they had no clue so far.
Help needed.
I tried to check the Console Logs of the iPhone, but I did not observe anything weird.
@Spiderdaimi, @J_Tsags007, and others,
I think I have addressed the issue. Here is my current working theory and where my devices stand now.
I'm still pretty confident that it was a corrupt keychain issue. One keychain item or the whole keychain, it doesn't really matter. What mattered was that every device I was syncing this keychain to was showing some form of the same clobber-all-upload-bandwidth issue, AND I could not turn it off. I'm in a pretty good place now, and here is what I did to get there:
I still haven't re-enabled keychain sync yet. Will probably try that tomorrow some time after confirming my iPhone's battery life has been restored. My phone has been remarkably cool to the touch all morning too. I believe that the local device password is used in combination with your iCloud to encrypt the keychain data. I think somehow that process got corrupt on all of my devices, and changing the iCloud password forced a re-encryption process that fixed the issue. At least that's what I'm hoping happened and this frustrating chapter of my iCloud life is now behind me. I'll post again if the problem returns, but consider my radio silence from here on out to be a Good Thing®.
Hope this helps!
It looks like the Apple servers are going even madder! This is pfTop on my firewall, while the phone is connected to WiFi. A connection started while another one was already running. They both uploaded 1.4GB in 20 minutes.
https://www.youtube.com/watch?v=nAtxixSRbQk
The case I opened with Apple is stagnant, just as I feared.
Who's going to pay for all the costs incurred? I'm already out a couple hundreds in Internet fees.
Ok. We did a nice reproduction scenario with Apple support few minutes ago:
0) disable wifi
1) reset data usage statistics
2) open safari
3) open macg.co website
4) check data usage statistics
3.9 mb of data were used by security services over 4g
I have the same problem, security services ate 3.7gb of data in one hour! Apple have we waffle and washed their hands to the problem and told me it was my carriers (Vodafone) issue, they told me that it was a known problem with iPhones and the latest OS. So stuck, with a phone that I have to keep mobile data turned off! I think now is the time to move to Android!
Yep. It did run through my plan and the costly added data packages several times over in the last few days. The screenshots you've been seeing are fresh, but I already replenished my data package on my carrier account several times and it's getting costly :-(
I'm having exactly the same problem. Security services within system services is draining my data plan, a 16 GB plan. I recharged it 5 times and it is becoming really expensive. Mu carrier in Mexico said that it could be an app that is prompting security services. This stated around Friday March 19th. Not sure if it make sense. Anyone experiencing the same problem? Any idea on how to fix it? The following pic was taken 2 hours before a reset
Talked to Apple support. They don't have any idea what can it be and they sent me to an Apple store to check my phone, thing that I did before and there solution was to send me to talk to Apple support.
I just tried something that seems to be working. I reset only network setting. Go to General/Reset/Reset Network Settings. You will loose all your pre set wifi networks and will connect only to your carrier's cellular carrier. I just did it 30 mins ago and just used only 28MB. Could you please try it and let me know if it also working for you? Cheers
I am now one step ahead of you. I did everything you did, but also talked to Apple Support and got my device into a repair check.
The repair finished with no repairs done, so finally I will talk to support again and will hopefully have a case to feed them some logs.
Hello. Here is something that worked for me but it is quite painful and requires work and time (did it over the weeked). My phone is an iPhone 11 Pro Max with iOS 14.4.2. In addition to having tried network reset, full erase, reintasll of iOS 14.4.2 from the phone and from my Mac as suggested by the Apple call center. Finally and wath solved the problem, I completely erased it again (the erase All Content and Settings option) and I set it up as a new phone. Before doing that, I backed up everything that can be backed up on iCloud and then restored it from there. I installed the apps one by one manually. It took me a few days to get the phone back to the way it was before (I say similar because now it is optimized) but the important thing is that the problem of disproportionate data ussage from security services has been solved. It's been a week since I did all this and security services has not used a single Kb of my cellular plan. I repeat, this solution is painful and requires effort but it worked for me. I hope it helps too.
Security Services data usage