You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: ayub18
ayub18 Author
User level: Level 1
4 points

Apple App Store keep requesting for previous owner ID to sign in

Dear sir,


I just update my Iphone to IOS 14.4.2.

After update completed, I wanted to update all my apps in the apple store. Prior to update all app, the phone requested to sign in apple ID. I use my apple ID, but it decline few times. And said already blocked my ID. I have to renew my apple ID a dew times due to this. But still cannot complete the apps update. Worst thing happened, this phone ask me to enter previous owner phone number & apple ID? Why this is happened? Eventhough this apple is run with my apple ID. This is really frustrated. Kindly help me sir.

iPhone 11 Pro, iOS 14

Posted on Mar 26, 2021 8:34 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,549 points

Posted on Mar 27, 2021 11:43 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,549 points

Mar 27, 2021 11:43 AM in response to ayub18

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

Reply

Apple App Store keep requesting for previous owner ID to sign in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up