Apple App Store keep requesting for previous owner ID to sign in

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Level 1

4 points

Apple App Store keep requesting for previous owner ID to sign in

Dear sir,

I just update my Iphone to IOS 14.4.2.

After update completed, I wanted to update all my apps in the apple store. Prior to update all app, the phone requested to sign in apple ID. I use my apple ID, but it decline few times. And said already blocked my ID. I have to renew my apple ID a dew times due to this. But still cannot complete the apps update. Worst thing happened, this phone ask me to enter previous owner phone number & apple ID? Why this is happened? Eventhough this apple is run with my apple ID. This is really frustrated. Kindly help me sir.

iPhone 11 Pro, iOS 14

Posted on Mar 26, 2021 8:34 PM

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Answer 1

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Eric Root

Level 10

684,123 points

Mar 27, 2021 11:43 AM in response to ayub18

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

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Apple App Store keep requesting for previous owner ID to sign in

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