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Unable to update apps

while trying to update existing apps in iphone 6, appstore asking for apple id password and then redirecting to sign in with previous owners apple id in phone settings. The phone belonged to my husband and it was deleted from his appleid long back. This iphone 6 is listed in my appleid only and not his. Cant understand why this is happening

iPhone 6, iOS 12

Posted on May 27, 2020 1:18 PM

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Posted on May 27, 2020 2:41 PM

You can try setting up Family Sharing between the IDs if you want to be able to share purchases made with the IDs.


Family Sharing.         


Family Sharing - Set up.       

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2 replies

May 27, 2020 1:24 PM in response to arya508

See  What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is a problem.

 

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID. 

Unable to update apps

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