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Level 1

4 points

How can I retrieve my pictures and videos that is inside my damaged iPhone Xs

how can I retrieve my pictures and videos that is inside my iPhone Xs

iPhone XS, iOS 14

Posted on Mar 26, 2021 11:50 PM

Top-ranking reply

Level 1

82 points

Posted on Mar 27, 2021 1:09 AM

if your phone can not be turned on then it can't be seen on iTunes, in this case you're only hope is that you have a back up on iCloud.

look for back up on your computer and/or iCloud https://support.apple.com/en-ie/HT204184

hope this helps

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