Apple Event: May 7th at 7 am PT
I am unable to log in to my itunes account from ANY PC in my household. Others can access their itunes account on the same PC, but my log-in doesn't work. What's up? It is working fine on my iphone and I have access on my ipad as well.
I've uninstalled & re-installed itunes and try to follow the suggestion for the -45054 but nothing is working. I have not changed my user name or password.
Thank you for your assistance.
Windows, Windows 10
RoseThorne2021 wrote:
When following the instructions for the error number, when I type in the “program data” . And go to the hidden files there’s nothing there, no files to remove. I’m at an impasse of how to get this fixed.
Copy the following text by selecting it and then pressing Ctrl+C on your keyboard:
%ProgramData%
Now press the WindowsLogoKey+R to open the run dialog, press Ctrl+V to paste, and then press enter/return on the keyboard.
This should open a File Explorer window where you can follow the rest of the instructions.
tt2
RoseThorne2021 wrote:
When following the instructions for the error number, when I type in the “program data” . And go to the hidden files there’s nothing there, no files to remove. I’m at an impasse of how to get this fixed.
Copy the following text by selecting it and then pressing Ctrl+C on your keyboard:
%ProgramData%
Now press the WindowsLogoKey+R to open the run dialog, press Ctrl+V to paste, and then press enter/return on the keyboard.
This should open a File Explorer window where you can follow the rest of the instructions.
tt2
Presumably you meant that you've followed the advice in If you see a -45054 or -42110 error in iTunes - Apple Support. Does that mean you get a -45054 error when you try to log into your account?
tt2
When following the instructions for the error number, when I type in the “program data” . And go to the hidden files there’s nothing there, no files to remove. I’m at an impasse of how to get this fixed.
And yes. The air comes when I try to log into my account on my own PC or others PC and my household
Thank you! Thank you! You are a life saver. I've been really missing my music from my computer.
Have a blessed weekend!
You're welcome. 🙂
tt2
I cannot log into my itunes account from ANY PC.
