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I would like to cancel the photo grid video collage maker, it was supposed to be a 3 day trial w/c started on 3/27/2021. I was charged $29.99 tax. But it was supposed to be a 3 day trial for free.

I would like to cancel the Photo Grid Video Collage Maker, Premium & it was supposed to be a 3 day trial period for free but I was already charged $29.99 + tax. It started on 3/27/2021.

iPhone 7 Plus, iOS 14

Posted on Mar 29, 2021 12:01 AM

Reply
1 reply

Mar 29, 2021 7:26 PM in response to nanette277

Hello nanette277,


It sounds like you would like to cancel a subscription that is currently active on your account. Let’s help.


To get started, we recommend the following resource for a full breakdown on managing the subscriptions on your account: How to cancel a subscription from Apple


Next, if you would like to request a refund for the subscription, please follow the steps here: Request a refund for apps or content that you bought from Apple


If you still have any billing questions or concerns, please reach out to us here: apple.co/AppleID


We hope that helps. Take care. 

I would like to cancel the photo grid video collage maker, it was supposed to be a 3 day trial w/c started on 3/27/2021. I was charged $29.99 tax. But it was supposed to be a 3 day trial for free.

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