Unable to download apps on iPhone 12 Pro

I change phone from X to 12 pro. But all my app cannot be downloaded in 12 pro

im using different Apple ID in old phone for App Store and phone . I forgot my App Store Apple ID password. What can I do now ?


[Re-Titled by Moderator]

Posted on Mar 29, 2021 12:35 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2021 9:28 AM

You should use just one Apple ID. You cannot transfer purchases to a different Apple ID so you need your old ID if you want the purchase you made with it.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> https://support.apple.com/HT204169

13 replies
Question marked as Top-ranking reply

Mar 29, 2021 9:28 AM in response to Vincentgoh32

You should use just one Apple ID. You cannot transfer purchases to a different Apple ID so you need your old ID if you want the purchase you made with it.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> https://support.apple.com/HT204169

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Unable to download apps on iPhone 12 Pro

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