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notification only show when my iphone se is connected to power. how do i see them all the time?

notifications only show when my iPhone SE is connected to power. How do i see them all the time?

iPhone SE, iOS 14

Posted on Mar 29, 2021 8:02 AM

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Question marked as Top-ranking reply

Posted on Mar 31, 2021 2:28 PM

Hello oran211,


Thank you for providing that information. If the mail account has notifications set to "Fetch New Data Automatically" this behavior would be expected. This setting would have your device fetch new data in the background only when your device is charging and connected to Wi-Fi.


Check out the "Check Mail Fetch and Notification settings" section of this link for more information: If you can't receive email on your iPhone, iPad, or iPod touch


In this case, we'd recommend setting your accounts to fetch new data on a schedule, or set it to push if it's available.


Regards.

3 replies
Question marked as Top-ranking reply

Mar 31, 2021 2:28 PM in response to oran211

Hello oran211,


Thank you for providing that information. If the mail account has notifications set to "Fetch New Data Automatically" this behavior would be expected. This setting would have your device fetch new data in the background only when your device is charging and connected to Wi-Fi.


Check out the "Check Mail Fetch and Notification settings" section of this link for more information: If you can't receive email on your iPhone, iPad, or iPod touch


In this case, we'd recommend setting your accounts to fetch new data on a schedule, or set it to push if it's available.


Regards.

Mar 31, 2021 11:57 AM in response to Matthew.S81

Thank you for the reply.

The IOS and the aps are all up to date.

The apps are Mail and Outlook for IOS.

I have checked and checked my settings and they are set like they are supposed to. I did change the setting on Mail from push to fetch and I do get the notifications on lock screen but they stop when I change it back to push. Unless I have it plugged in charging. Then the notifications work for both apps.

Mar 30, 2021 9:01 AM in response to oran211

Hello oran211,


Welcome to Apple Support Communities. We understand that you're not receiving notifications unless your iPhone SE is connected to power.


First, we'd recommend making sure that your device is updated to the latest version of iOS (14.4.2). Update your iPhone, iPad, or iPod touch


After updating your device, be sure that each of your app updates are installed as well. How to manually update apps on your Apple device


If you continue to experience issues, let us know which apps appear to be affected, and which type of notifications you're not receiving (ex. Lock screen, Notification Center, Banners).


Also, check out the "If you don't see notifications for a specific app" section of Use notifications on your iPhone, iPad, and iPod touch to ensure that notifications settings for each of the impacted apps are set correctly.


Cheers!


notification only show when my iphone se is connected to power. how do i see them all the time?

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