iphone 12 Pro max
just brought this from a dealship but have a dot on the screen . no damage but the agent has asked me to contact apple direct ?
iPhone 11 Pro
Question marked as
Hello,
Start here:
If the screen isn’t working on your iPhone or iPad – Apple Support
If you bought it directly from Apple, you generally have 14 days to return it. You bought it somewhere else, check their return policy.
Good luck.