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New iPhone 14 pro max have a small mark out of the box.

I just buy the iPhone 14 pro max on white and after 2 days (with apple silicone case) I noticed a paint mark on the right upper side of the phone. It seems that they start painting the white line more left and then stopped it. We don't have an apple shop on my country so I purchased it from an authorized reseller. I called apple support on my country and they told me that they don't have a procedure for such a tiny defect.I know it is very tiny but I am angry because I paid almost 2000 Euros for this.


iPhone 14 Pro Max, iOS 16

Posted on Dec 21, 2022 10:18 AM

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Question marked as Top-ranking reply

Posted on Dec 21, 2022 10:39 AM

If a return policy similar to the following is not in effect in your country or region (or the 14 day return policy), then your options are limited:

Returns & Refunds - Shopping Help - Apple


6 replies

New iPhone 14 pro max have a small mark out of the box.

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