You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Found a defect on new iPhone after unboxing

good evening, I bought it in the official store in Amsterdam on the 14th, when I got home I unpacked it.

two days later I saw a defect, there is no paint and a scratch on the bottom of the side case


[Re-Titled by Moderator]

iPhone 14 Pro, iOS 16

Posted on Dec 27, 2022 3:43 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 3:54 PM

Apple's return policy is 14 days after purchase. Otherwise, open a repair ticket using your one year warranty.

1 reply

Found a defect on new iPhone after unboxing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.