User profile for user: pachis
pachis Author
User level: Level 1
19 points

Safari crashing when typing on address/search bar

I have been having trouble with Safari crashing anytime I try to type on the search bar, or even to copy te url address. I was able to get to addresses by typing them in a note and then opening directly into Safari that way. I have cleared Caches, history and all suggestions that I have found here, but nothing has worked. I am working on a MacBook Pro 16" with touchbar, Safari v. 14.0.3. Big Sur 11.2.3


I appreciate any suggestions so I can fix this. Thank you in advance.


This is the crash report I get:

Process:               Safari [1113]

Path:                  /Applications/Safari.app/Contents/MacOS/Safari

Identifier:            com.apple.Safari

Version:               14.0.3 (16610.4.3.1.7)

Build Info:            WebBrowser-7610004003001007~5

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Safari [1113]

User ID:               501


Date/Time:             2021-03-27 11:47:28.889 -0600

OS Version:            macOS 11.2.3 (20D91)

Report Version:        12

Bridge OS Version:     3.0 (14Y908)

Anonymous UUID:        609508B2-C516-0073-6716-2D11C4B3A777


Sleep/Wake UUID:       89D292C4-1775-42FD-ACF2-F5EA3D365E9E


Time Awake Since Boot: 1100 seconds

Time Since Wake:       260 seconds


System Integrity Protection: enabled


Crashed Thread:        0  Dispatch queue: com.apple.main-thread


Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY


Application Specific Information:

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[2]'

terminating with uncaught exception of type NSException

abort() called


Application Specific Backtrace 1:

0   CoreFoundation                      0x00007fff207496af __exceptionPreprocess + 242

1   libobjc.A.dylib                     0x00007fff204813c9 objc_exception_throw + 48

2   CoreFoundation                      0x00007fff207fda9a -[__NSCFString characterAtIndex:].cold.1 + 0

3   CoreFoundation                      0x00007fff2080987b -[__NSPlaceholderDictionary initWithObjects:forKeys:count:].cold.5 + 0

4   CoreFoundation                      0x00007fff2065929a -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 235

5   CoreFoundation                      0x00007fff20659195 +[NSDictionary dictionaryWithObjects:forKeys:count:] + 49

6   Safari                              0x00007fff44ae1abb -[StartPagePasswordBreachWarningCollectionViewItem _breachWarningBodyStringForSavedPasswords:] + 1908

7   Safari                              0x00007fff44ae1ef9 -[StartPagePasswordBreachWarningCollectionViewItem displayBreachForSavedPasswords:] + 27

8   Safari                              0x00007fff44a30130 -[StartPagePasswordBreachSectionProvider reloadData] + 288

9   Safari                              0x00007fff44a2fe56 __53-[StartPagePasswordBreachSectionProvider viewDidLoad]_block_invoke + 80

10  libdispatch.dylib                   0x00007fff2042b5dd _dispatch_call_block_and_release + 12

11  libdispatch.dylib                   0x00007fff2042c7c7 _dispatch_client_callout + 8

12  libdispatch.dylib                   0x00007fff20438b86 _dispatch_main_queue_callback_4CF + 940

13  CoreFoundation                      0x00007fff2070c970 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9

14  CoreFoundation                      0x00007fff206ce852 __CFRunLoopRun + 2731

15  CoreFoundation                      0x00007fff206cd6ce CFRunLoopRunSpecific + 563

16  HIToolbox                           0x00007fff28955630 RunCurrentEventLoopInMode + 292

17  HIToolbox                           0x00007fff2895542c ReceiveNextEventCommon + 709

18  HIToolbox                           0x00007fff2895514f _BlockUntilNextEventMatchingListInModeWithFilter + 64

19  AppKit                              0x00007fff22eed9b1 _DPSNextEvent + 883

20  AppKit                              0x00007fff22eec177 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366

21  Safari                              0x00007fff445c8d8b -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 231

22  AppKit                              0x00007fff22ede68a -[NSApplication run] + 586

23  AppKit                              0x00007fff22eb296f NSApplicationMain + 816

24  Safari                              0x00007fff445b14a5 SafariMain + 469

25  libdyld.dylib                       0x00007fff205f2621 start + 1

Posted on Mar 29, 2021 11:33 AM

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Question marked as Top-ranking reply
User profile for user: 6x6
6x6
User level: Level 6
19,503 points

Posted on Apr 2, 2021 5:18 AM

Let's try this:


  1. Make sure Safari is closed
  2. Optionally, if you can, i.e. you have nothing important there, empty the Trash. This will make it easier to recover the files in the next step
  3. Open Finder
  4. In the menu, click Go
  5. Click Go to Folder
  6. Type ~/Library/Safari/
  7. Move all the folders and files to Trash (If you haven't emptied the Trash, make a note of the time you trash them as we may need to recover them)
  8. Open Safari and test


If this fails:

  1. Open Trash
  2. Select all folders and files that deleted above (either all the folders and files if you emptied your Trash or, if not, using the time stamp as an indication of which to restore)
  3. Click Put Back


If this works, we need to restore your bookmarks:

  1. Close Safari
  2. Open Trash
  3. Select the Bookmarks.plist file
  4. Right-click it and click Put Back
  5. Open Safari and test


If this now fails, we know the culprit is your bookmark list. You'll need to delete the Bookmarks.plist file in ~/Library/Safari/

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27 replies
Question marked as Top-ranking reply
User profile for user: 6x6
6x6
User level: Level 6
19,503 points

Apr 2, 2021 5:18 AM in response to pachis

Let's try this:


  1. Make sure Safari is closed
  2. Optionally, if you can, i.e. you have nothing important there, empty the Trash. This will make it easier to recover the files in the next step
  3. Open Finder
  4. In the menu, click Go
  5. Click Go to Folder
  6. Type ~/Library/Safari/
  7. Move all the folders and files to Trash (If you haven't emptied the Trash, make a note of the time you trash them as we may need to recover them)
  8. Open Safari and test


If this fails:

  1. Open Trash
  2. Select all folders and files that deleted above (either all the folders and files if you emptied your Trash or, if not, using the time stamp as an indication of which to restore)
  3. Click Put Back


If this works, we need to restore your bookmarks:

  1. Close Safari
  2. Open Trash
  3. Select the Bookmarks.plist file
  4. Right-click it and click Put Back
  5. Open Safari and test


If this now fails, we know the culprit is your bookmark list. You'll need to delete the Bookmarks.plist file in ~/Library/Safari/

Reply
User profile for user: 6x6
6x6
User level: Level 6
19,503 points

Mar 31, 2021 9:31 AM in response to pachis

Your report shows nothing untoward which makes finding a solution the much harder. I would like to try something to see if the address bar is the issue:


  1. Try to open any website from say a safe email or by any other mean that doesn't crash Safari
  2. Try clicking on various links in the webpage (hopefully you'll find quite a few) and assert that Safari is not crashing


If this goes well, it will tell us that something related to the address bar is the issue. Then try turn off "Enable Quick Website Search" and "Preload Top Hit", in the Safari > Preferences > Search:


The above screenshot shows mine turned on, but you'll need to turn them off.


If all fails, I have a couple of ideas that are going to be more difficult to implement. So, in the meantime, make sure you backup your device locally through Time Machine (sorry, iCloud won't cut it).


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User profile for user: 6x6
6x6
User level: Level 6
19,503 points

Mar 30, 2021 7:30 AM in response to pachis

From what Apple Support did, we can conclude that the issue is related to your account. The next thing to try is to clear your cache:


  1. Make sure Safari is closed
  2. Open Finder
  3. In the menu, click Go
  4. Click Go to Folder
  5. Type ~/Library/Caches/com.apple.Safari (the "~" is very important) and click Go
  6. Move the Cache.db, Cache.db-shm and Cache.db-wal to the Trash
  7. Start Safari and test


The files will be re-created automatically when Safari runs.

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User profile for user: dominic23
dominic23
User level: Level 10
84,018 points

Mar 30, 2021 11:07 AM in response to pachis

This may help or may not, but worth trying.

     Download EtreCheck: https://etrecheck.com/maspro ,run it and post the report here.

     Click  “Click to download” button,    

     Open Downloads folder, click on it to open, and then select ”Open”.

     “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

     Click “Share Report” button in the toolbar, select “Copy report” .

     Paste the report when you reply.

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User profile for user: pachis
pachis Author
User level: Level 1
19 points

Mar 29, 2021 4:26 PM in response to 6x6

I called support and a very nice support person helped me, however the only solution we could find was to create a new user and Safari didn't crash when signed with this new user. However now I have to move all my data manually which is a pain in the neck. I'm still using my original user and if i get the time to move everything to the new user I will. For now I will use Chrome.

Hopefully a better solution will come up. Something about the cookies and the data. It's probably a bug. Thanks.

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User profile for user: pachis
pachis Author
User level: Level 1
19 points

Mar 30, 2021 12:20 PM in response to dominic23


EtreCheckPro version: 6.4.3 (6E010)

Report generated: 2021-03-30 13:14:09

Download EtreCheckPro from https://etrecheck.com

Runtime: 3:27

Performance: Excellent


Problem: Apps are crashing

Description: 

Safari crashing when I click in the address bar.


Major Issues: None


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 


    No Time Machine backup - Time Machine backup not found.

    Apps crashing - There have been numerous app crashes.

    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

    Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.

    Limited drive access - More information may be available with Full Drive Access.


Hardware Information:

    MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)

    MacBook Pro Model: MacBookPro13,2

    2.9 GHz Dual-Core Intel Core i5 (i5-6267U) CPU: 2-core

    8 GB RAM - Not upgradeable

        BANK 0/DIMM0 - 4 GB LPDDR3 2133 

        BANK 1/DIMM0 - 4 GB LPDDR3 2133 

    Battery: Health = Normal - Cycle count = 163


Video Information:

    Intel Iris Graphics 550 - VRAM: 1536 MB

        Color LCD (built-in) 2880 x 1800


Drives:

    disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)

    Internal PCI-Express 8.0 GT/s x4 NVM Express

        disk0s1 - EFI [EFI] 315 MB

        disk0s2 [APFS Container] 250.55 GB

            disk1 [APFS Virtual drive] 250.55 GB (Shared by 6 volumes)

                disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 179.58 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 438 MB used)

                disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)

                disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used)

                    disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)

                disk1s6 - Update (APFS) (Shared - 2 MB used)


Mounted Volumes:

    disk1s1 - Macintosh HD - Data [APFS Virtual drive]

        250.55 GB (Shared - 179.58 GB used, 59.73 GB available, 51.51 GB free)

        APFS

        Mount point: /System/Volumes/Data


    disk1s2 - Preboot [APFS Preboot]

        250.55 GB (Shared - 438 MB used, 51.51 GB free)

        APFS

        Mount point: /System/Volumes/Preboot


    disk1s4 - VM [APFS VM]

        250.55 GB (Shared - 3.22 GB used, 51.51 GB free)

        APFS

        Mount point: /System/Volumes/VM


    disk1s5s1 - Macintosh HD [APFS Snapshot]

        250.55 GB (Shared - 15.05 GB used, 59.73 GB available, 51.51 GB free)

        APFS

        Mount point: /

        Read-only: Yes


    disk1s6 - Update

        250.55 GB (Shared - 2 MB used, 51.51 GB free)

        APFS

        Mount point: /System/Volumes/Update


Network:

    Interface en7: USB 10/100/1000 LAN

    Interface en0: Wi-Fi

        802.11 a/b/g/n/ac

    Interface en6: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge

    iCloud Quota: 2.56 GB available


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User profile for user: pachis
pachis Author
User level: Level 1
19 points

Mar 30, 2021 12:21 PM in response to pachis

System Software:

    macOS Big Sur 11.2.3 (20D91) 

    Time since boot: About a day


Notifications:

    Microsoft Outlook.app

        11 notifications


Security:

    Gatekeeper: App Store and identified developers

    System Integrity Protection: Enabled


    Antivirus software: Apple


Unsigned Files:

    Launchd: /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist

        Executable: /usr/local/bin/stkLaunchAgent.sh

        Details: Exact match found in the legitimate list - probably OK


System Launch Agents:

    [Not Loaded] 16 Apple tasks

    [Loaded] 167 Apple tasks

    [Running] 148 Apple tasks


System Launch Daemons:

    [Not Loaded] 36 Apple tasks

    [Loaded] 173 Apple tasks

    [Running] 150 Apple tasks

    [Other] One Apple task


Launch Agents:

    [Running] com.amazon.sendtokindle.launcher.plist (? 6b4bf780 - installed 2020-11-26)

    [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-12)

    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-03-20)


Launch Daemons:

    [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-12)

    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-12)

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-03-20)

    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-01-12)

    [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-09)


User Launch Agents:

    [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04)

    [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04)


User Login Items:

    [Running] OneDrive (Microsoft Corporation - installed 2021-03-12)

        Application

        /Applications/OneDrive.app


    [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-12)

        Modern Login Item

        /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app


    [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-12)

        Modern Login Item

        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app


    [Not Loaded] StartUpHelper (Spotify - installed 2021-01-27)

        Modern Login Item

        /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app


    [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-03-15)

        Modern Login Item

        /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

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User profile for user: pachis
pachis Author
User level: Level 1
19 points

Mar 29, 2021 11:56 AM in response to 6x6

I just did it and same thing happened. Here's the report again. Thank you for your help.


Process: Safari [538]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Version: 14.0.3 (16610.4.3.1.7)

Build Info: WebBrowser-7610004003001007~5

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Safari [538]

User ID: 501


Date/Time: 2021-03-29 12:54:42.924 -0600

OS Version: macOS 11.2.3 (20D91)

Report Version: 12

Anonymous UUID: 609508B2-C516-0073-6716-2D11C4B3A777



Time Awake Since Boot: 85 seconds


System Integrity Protection: enabled


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY


Application Specific Information:

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[2]'

terminating with uncaught exception of type NSException

abort() called


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User profile for user: pachis
pachis Author
User level: Level 1
19 points

Mar 30, 2021 6:55 AM in response to dominic23

Didn't work, but thanks!

Report:

Process: Safari [2881]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Version: 14.0.3 (16610.4.3.1.7)

Build Info: WebBrowser-7610004003001007~5

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Safari [2881]

User ID: 501


Date/Time: 2021-03-30 07:54:51.066 -0600

OS Version: macOS 11.2.3 (20D91)

Report Version: 12

Bridge OS Version: 3.0 (14Y908)

Anonymous UUID: 609508B2-C516-0073-6716-2D11C4B3A777


Sleep/Wake UUID: 20BA1277-235E-4D67-9BE2-2A3B42DE3B83


Time Awake Since Boot: 5400 seconds

Time Since Wake: 450 seconds


System Integrity Protection: enabled


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY


Application Specific Information:

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[2]'

terminating with uncaught exception of type NSException

abort() called


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Safari crashing when typing on address/search bar

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