New phone and new charger - but no warranty for breaking off inside phone.

Question

New phone and new charger - but no warranty for breaking off inside phone.

Apple charger broke off in the charging port and apple says not under warranty - why?

Posted on Mar 29, 2021 7:52 PM

Reply

Answer 1

Best reply

deggie

Level 10

167,219 points

Mar 29, 2021 7:54 PM in response to jfromreisterstown

Because that is accidental damage, not a factory defect.

Reply

Answer 2

Mar 30, 2021 1:23 PM in response to deggie

The cord was brand new and had no visible defects when I plugged it in to the port. How is that accidental damage? The cord was obviously defective and was an authentic apple cord. The store returned my money for the defective cord and now my phone port is jacked.

Reply

New phone and new charger - but no warranty for breaking off inside phone.

Similar questions