Yes, I have tried resetting my privacy settings and trusting the Mac. That makes sense and seems to have helped others, but I am still having the issue.
Any other suggestions, please?
iPhone 11 Pro
Try another different cable - preferably an apple original, or a different USB port - that sort of error is most commonly from poor quality or faulty cables. Sometimes different USB ports work better.
Try another different cable - preferably an apple original, or a different USB port - that sort of error is most commonly from poor quality or faulty cables. Sometimes different USB ports work better.
Which system version is running on your Mac?
Ar you using iCloud Photos on the iPhone? Even if you did not enable iCloud intentionally, it may have become enabled automatically after a system upgrade. If Cloud Photos is enabled and "Optimise iPhone Storage" you may not besting Anny photos to import from your iPhone, because the photos may only be in iCloud and not on your device.
Mojave 10.14.6
iCloud photos is disabled
Does /Applications/Image Capture see the iPhone photos?
No, neither one sees any photos.
I am using a thunderbolt to lightning cable (Mac to iPhone), no dongle involved.
Have you tried another cable (maybe an old-style Apple's USB-A to Lightning)?
Yes. I started with a dongle that has a USB to Lightning cable.
Here's some new information - iTunes 12.9.5.5 sees my phone but I am unable to back it up.
"iTunes could not back up the iPhone 'name' because an error occurred."
Mac Photos app shows "No Photos" when connecting iPhone 11 Pro
