You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have been charging my ipad for over 24 hours and it is only at 16% it normally would be at 100%

I have a 7th generation ipad and it won't charge even though it shows that it is charging what can be done?



iPad (6th gen) WiFi

Posted on Mar 30, 2021 5:49 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2021 4:47 PM

Start here:

If your iPad won't charge – Apple Support


Your battery may be failing and require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Contact Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad.

3 replies
Question marked as Top-ranking reply

Mar 31, 2021 4:47 PM in response to Ireneh49

Start here:

If your iPad won't charge – Apple Support


Your battery may be failing and require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Contact Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad.

I have been charging my ipad for over 24 hours and it is only at 16% it normally would be at 100%

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.