Double click does not work on the wallet
The double click on my wallet doesn’t work. It just sits there I have done every single thing I can think of.
iPhone X, iOS 14
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The double click on my wallet doesn’t work. It just sits there I have done every single thing I can think of.
iPhone X, iOS 14
Thank you for those details.
At this point, as the button isn't working at all, we recommend having the device inspected by a technician to have the issue resolved. We recommend calling the location that you choose to make sure they're open. You can find both Apple Stores, and Apple Authorized Service Providers closest to you to make a reservation, and have the repair done if you go to this link: Find Locations
Check out this article for more information on what to do before you take your device in for service: Get your iPhone, iPad, or iPod touch ready for service
You're also welcome to look into other available service options with us here: Apple - Support and Service Options
Cheers!
Thank you for those details.
At this point, as the button isn't working at all, we recommend having the device inspected by a technician to have the issue resolved. We recommend calling the location that you choose to make sure they're open. You can find both Apple Stores, and Apple Authorized Service Providers closest to you to make a reservation, and have the repair done if you go to this link: Find Locations
Check out this article for more information on what to do before you take your device in for service: Get your iPhone, iPad, or iPod touch ready for service
You're also welcome to look into other available service options with us here: Apple - Support and Service Options
Cheers!
Hello Jezior7,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with double clicking in the Wallet app. First, go to Settings for the Wallet app and check to see if Double Click is enabled. If it is, Which exact version of iOS are you updated to under Settings > General > About? Does restarting resolve the issue?
Cheers!
Thanks for getting back to us!
We'd like to make sue there isn't an issue with the button itself. Does it feel stuck, or unresponsive to pressing on it? Do you receive an error message or anything indicating it recognizes being pressed? Does the button respond to presses in other apps?
Cheers!
Worked fine before this new software update and I can’t even do my passcode on it it won’t let me either so I don’t think it is the phone I think it was the software update personally
It is enabled and it’s the new version 14.4.2
Restarting has not helped and will not let me double click for the payment on the card
When you press the button to double click nothing happens. It just moved back and forth
Button doesn’t work at all. Just moves back and forth and you try to click it nothing
Double click does not work on the wallet