My iPhone 4s doesn't seem to want to update to iOS 9.3.6 - the only reason I want to do the update is so I can update my WhatsApp (which is apparenlty only supported by iOs 9 and above). I guess I have another than 9 iOS system now. Please help out.
iPhone 4s, iOS 9
You need to Identify your iPhone model - Apple Support
Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support
I tried updating it via iTunes; I made a back-up which seemed successful, now I tried for the update and then it gives me the following message;
iTunes could not back up the iPhone "iPhone van <my name>" because the backup was currupt.
Delete the backup for this iPhone in Devices Preferences, then try again.
The back-up (of pictures/photos) was successful, so far I can see, I do not know where to find 'Device Preferences' to Delete the backup, also I was not aware that during the software update iTunes would automatically make a back-up, if I'd known that I wouldn't have made a back-up myself before that.
Mind you; I am ONLY updating to 9.3.6 due to the fact that I want to UPDATE my WhatsApp on this phone, before activating a new SIM-card and starting to use a new phone (I know my WhatsApp has not been making frequent back-ups lately and I do not want to loose 1+ years of messaging history).
Thank you for your help and assistance!
I was just trying this; I do not have iCloud on my laptop (I don't have a Mac and unsure what kind of Windows I have, if at all). I used the iCloud in browser, when going into my phone to iCloud it seems like all is 'grey' colored at 'storage'. When logged in on iCloud in browser (firefox), I cannot seem to find the option to make a back-up. Not sure if this is a paid service? I am sure I do not pay for iCloud storage.
Another problem is; almost everywhere I see 'go to settings' and then 'go to <your name>' I do NOT see my name (or the name I gave my phone or something) as an option in my settings. :-( No idea how that is possible.
IOS 9.3.6 fixes a GPS issues.
About iOS 9 Updates - Apple Support
Are you sure that you have the iPhone 4s? Settings>General>About>Model Name.
What happens when you try to update?
A 4s (just like one of mine).
You might have a hardware problem. Take a look at this for help.
You backup with iCloud on the phone itself, not on your computer. Read this.
How to back up your iPhone, iPad, and iPod touch - Apple Support
It says something went wrong, when trying via iTunes it said unknow error (1667)
I am a 100% sure I have an iPhone 4s.
Take a look at my post directly above yours.
Yes, it said unknown error; 1667.
I was able (thank you google) to figure out where to find 'Device Preferences' and I did NOT find a back-up file, therefor I can not delete the back-up that was made....
Have you tried backing up with iCloud?
I cannot install iOS 9.3.6 on my iPhone 4s
