stuck updating????

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Level 1

4 points

stuck updating????

i’ve been trying to update my ipad but it won’t work. it’s the newest update and i started it last night, this morning when i got it, the bar was full, but it was still stuck with the apple and white screen with the full bar. i rebooted it, and it’s the same thing. help!!!

iPad Mini 5, iPadOS 14

Posted on Mar 31, 2021 6:00 AM

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Answer 1

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Limnos

Level 10

412,777 points

Apr 1, 2021 7:28 AM in response to ashlyn_ae

Hello ashlyn_ae,

Click on this link to read how to 'Restart your iPhone, iPad, or iPod touch' --> https://support.apple.com/HT201559

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary

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Answer 2

Mar 31, 2021 4:33 PM in response to ashlyn_ae

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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stuck updating????

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