Hi I would like to refund procreate because I deleted it then I went back on to redownload it and when I went on it it said it’s 9.99 but I already purchesed it ? I went to see my funds and I had 0 funds ?

I bought procreate then I deleted it then I went back to redo load it and it’s said it’s 9.99 but I already bought it and I went on funds and I had 0 ? Can I get procreate back pls.

iPad Mini 5, iPadOS 14

Posted on Mar 31, 2021 9:05 AM

Reply
1 reply

Apr 1, 2021 10:04 AM in response to musa31

Hello, musa31!


After reviewing your post, it seems like you are trying to re-download a previously purchased item. We'd love to help. Depending on how you are trying to redownload it, please check these articles:



If you run into any issues, this article may help: If there's an issue when you redownload apps, movies, or other content from Apple.


Please let us know if you have follow-up questions about this issue, or if the issue remains unresolved. Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi I would like to refund procreate because I deleted it then I went back on to redownload it and when I went on it it said it’s 9.99 but I already purchesed it ? I went to see my funds and I had 0 funds ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.