Acorn TV problems
Some shows on (Apple TV+) AcornTV are asking me to open the show on the Acorn TV app...not on the Apple TV channel. Has anyone had this problem, and how did you solve it? Thank you.
Apple TV 4K, tvOS 14
Some shows on (Apple TV+) AcornTV are asking me to open the show on the Acorn TV app...not on the Apple TV channel. Has anyone had this problem, and how did you solve it? Thank you.
Apple TV 4K, tvOS 14
Thank you. Here are clearer details about my situation. I am an Apple TV+ subscriber. On the Apple TV+, there are options for additional "channels" to be purchased (Epix, Showtime, Paramount+, etc.). I purchased (subscribed) to Acorn TV. Things worked fine until recently when I was asked to "choose" how I would like to view a program...Acorn TV or Prime. I clicked on Acorn TV, and it took me to the application (separate from the channel on Apple TV+) which required signing up through Acorn directly. I hope this clears things up. It seems silly, but I had a similar problem with Showtime that I solved by joining the app and dropping the channel off of Apple TV+.
Hello SocalMikey,
It sounds like you are being asked to open certain shows with other apps. We understand how important this is to you and we are here to help.
The Apple TV app let's you watch shows from Apple TV+ and other Streaming services. First, verify the show you are attempting to watch is an Apple TV+ Original. This page can help: The Apple TV App
If the issue persists can you provide a few more details? Which show are you attempting to watch? Also, which device and OS are you currently using?
Cheers!
SocalMickey,
Thank you for those details. We are glad the issue is resolved.
If you would like to continue using the Apple TV app, these articles should help:
Watch movies, TV shows, and live content in the Apple TV app
Subscribe to Apple TV+ or an Apple TV channel in the Apple TV app
Take Care!
Acorn TV problems