My iPad has been trying to update for two days

My iPad Pro 12.9 inch has been trying to install an update for two days and I need my iPad for work. Is there anyway I can cancel the update? I updated by itself. I didn’t even authorize the update.

iPad Pro, iPadOS 14

Posted on Mar 31, 2021 4:35 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 1, 2021 10:10 AM

As described, something or some process has hung. If the iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


If the update failed to complete, it may be necessary to restore your iPad:

Restore your iPhone, iPad or iPod to factory settings – Apple Support

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Apr 1, 2021 10:10 AM in response to ale299

As described, something or some process has hung. If the iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


If the update failed to complete, it may be necessary to restore your iPad:

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPad has been trying to update for two days

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.