I recently updated the email address for my iTunes account but my iPod touch will only allow the old email address as the log in, which of course no longer works. There is now an activation lock on the device and I can't access it.

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I recently updated the email address for my iTunes account but my iPod touch will only allow the old email address as the log in, which of course no longer works. There is now an activation lock on the device and I can't access it.

I recently updated the email address for my iTunes account but my iPod touch will only allow the old email address as the log in, which of course no longer works. There is now an activation lock on the device and I can't access it because it wants me to use the old email address. So, now I'm completely locked out of my iPod. Any suggestions?

Posted on Mar 31, 2021 6:14 PM

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Answer 1

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bobjbkln

Level 6

9,925 points

Mar 31, 2021 8:08 PM in response to Sing_Blue_Sylvie

How to remove Activation Lock https://support.apple.com/en-us/HT201441

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I recently updated the email address for my iTunes account but my iPod touch will only allow the old email address as the log in, which of course no longer works. There is now an activation lock on the device and I can't access it.

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